Privacy Policy

Effective Date: February 9, 2026

Sparrowstep LLC ("Sparrowstep," "we," "us," or "our") operates the Vivi mobile application and the website at letsvivi.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Vivi, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information You Provide

Information Collected Automatically

Information We Do NOT Collect

Contacts (Optional)

If you grant permission, Vivi can access your phone contacts to help you find friends who already use Vivi and to invite others. Contact data is used solely for this purpose and is not stored on our servers or shared with third parties.

2. How We Use Your Information

We use the information we collect to:

3. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

Service Provider Purpose Data Shared
Supabase Database, authentication, and file storage Account data, profile data, gathering data, uploaded photos
Twilio SMS delivery for phone authentication Phone number (for OTP delivery only)
Google Places API Venue address autocomplete Search queries (no personal data)

These providers process data on our behalf and are contractually bound to use it only for the purposes we specify.

We may also disclose your information if required by law, legal process, or government request, or to protect the rights, safety, or property of Sparrowstep, our users, or the public.

4. What Other Users Can See

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you deactivate your account, your profile is hidden from other users but your data is retained in a deactivated state. You may request permanent deletion of your data by contacting us (see Section 10).

6. Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS/TLS), row-level security on our database, and secure authentication via one-time passcodes. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Vivi is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

8. Your Rights Under California Law (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

To exercise these rights, contact us at hello@letsvivi.com. We will respond within 45 days as required by law.

9. SMS/Text Messaging

When you choose to sign in with your phone number, we send a one-time verification code via SMS. Message and data rates may apply. You will receive one SMS per sign-in attempt. We do not send marketing messages via SMS. You can opt out of phone-based authentication at any time by switching to email-based sign-in.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means. Your continued use of Vivi after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Sparrowstep LLC
Email: hello@letsvivi.com